FAQ

Our return and exchange policy allows you to initiate a return or exchange within 30 days of receiving the product. Please refer to our Return and Exchange Policy page for detailed information.

You can reach our customer support team through email at impressivecrafts@gmail.com or by calling our customer support helpline at +91 9818920699 (available during business hours).

Yes, you will receive a tracking number once your order is dispatched. You can use this number to track the status of your shipment.

To customize the money envelopes, you can choose from various design options and personalize them with names and special messages. Simply follow the customization instructions provided on the product page.

Yes, we are committed to sustainability. Our wrapping sheets and paper bags are made from eco-friendly materials that are recyclable and biodegradable.

We aim to process and ship orders within 7 business days. Please refer to the product page for specific processing times. Once shipped, the delivery time will vary based on your location and chosen shipping method.

Yes, we offer gift-wrapping services for select products. You can choose the gift-wrapping option during the checkout process.

We offer a wide range of physical products, including wrapping sheets, paper bags, notebooks/journals, and customizable money envelopes.

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on the destination.

We apologize for any inconvenience caused. If you receive a damaged or defective product, please contact our customer support team immediately with clear images of the product. We will arrange for a replacement or refund as per your preference.

We accept various payment methods, including credit/debit cards, net banking, and mobile wallets, to ensure a convenient and secure checkout process.